The Servicing Director Help About Screen Licensing Level for Service Release Is 0 (zero)

The Servicing Director Help About Screen Licensing Level for Service Release Is 0 (zero)

When you view the Servicing Director Help > About screen, the licensing information under Service Release is all zeros.

Workaround:

The Service Release application has its own Service Release license provided with your license information for the rest of Servicing Director, and the Service Release license has not been entered into your system. 

To enter your Service Release license, do the following:

  1. Open the Service Release.
  2. Click the Options menu, and select the SR License Key screen.
  3. Enter your Service Release license key (which has a unique key format of ###-####-####-### when compared to the regular Servicing Director license).

ArticleNumber:

000064273