Totals Are Zero under Admin, Totals

Totals Are Zero under Admin, Totals

When balancing your cash drawer in EZTeller32 you select Admin > Totals and all totals show zeros. However, your journal is correct, and the supervisor is able to view your totals in Superview32 when selecting Branch > Reports > Teller Cash. 
 


Workaround:

  1. Right-click on the EZTeller32 desktop icon and select Delete.
  2. Locate the file C:\EZTeller32\EZStatup.exe.
  3. Right-click on the executable file and select Send To > Desktop (Create Shortcut).
  4. Restart EZTeller32 from the new desktop icon.

ArticleNumber:

000065159