Unable to get a response from Interlinq.
StatusCode="Error"
Error Code="1" Description="No Response from COM Object - Verify VC 10 Installation"
Root Cause:
There are several common UltraData online interface errors which begin with "Unable to get a response from Interlinq", but the error code, when displayed helps define the nature of the error. This article describes the resolution for the Error Code "No Response from COM Object - Verify VC 10 Installation". Other articles will describe other error code conditions
Typically, this error message means the Servicing Director Link (SD Link) web service providing the interface is missing the prerequisite of Visual Studio C++ 2010.
Workaround:
Working with your local IT, install the Visual Studio C++ 2010 prerequisite on your on-site web (IIS) server. The SD Link installation guide describes it this way:
Complete the following items (refer to your Microsoft support resources for more information):
a) Install Microsoft Visual C++® 2010 Redistributable Package (x86) from
https://www.microsoft.com/en-us/download/details.aspx?id=5555
ArticleNumber:
000042088