Unable To Log in to Servicing Director Portal

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• Servicing Director 7.9 Known Issue: Borrowers unable to log onto ILS Web 2.2 after upgrading Servicing Director to 7.9.

  An application error has occurred; your session is now closing. We apologize for this inconvenience. Please log on again. Root Cause: This is an issue found on Servicing Director 7.9. ILS Web 2.2 is incompatible with Servicing Director 7.9, and the ...

• Servicing Director Database Installation Error: "Unable to copy the system data over..."

  Unable to copy the system data over to the Service database Root Cause: This error is not common, but it indicates some issue copying Servicing Director controlled data, which is set as a default for the program operation unrelated to loan or ...

• Servicing Director SQL Server Error: "The transaction log for database 'Service' is full..."

  The transaction log for database 'Service' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases The statement has been terminated. Root Cause: This error can be caused by changes to the ...

• Servicing Director Database Installation Error: "Unable to write the ...SysData to the specified directory..."

  Error! Unable to write the EventMgr_SysData (or Service_SysData) to the specified directory: <a directory path on your system defined as the destination for the SQL database file> Root Cause: This error is caused by your Windows environment ...

• Servicing Director Applications Error: Unable to update UserName ...

  Unable to update UserName. Field Maintenance Logging will not be available for this session of this module. Root Cause: Your Servicing Director configuration prevents field maintenance logging. The workaround/fix below is for your system ...