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Product Version Support
Finastra supports the current scheduled release plus one scheduled release back for all of our Lending & Compliance products. If you are using an older release, we strongly recommend that you install the current release to take advantage of ...
Servicing Director Components Are Version Specific
The Servicing Director product components are version specific, meaning that all the components need to be of the same version to work together. The required Servicing Director components include databases, a network shared \SvcData folder, and the ...
Current Version of Fusion Servicing Director
The current version of Fusion Servicing Director is 20.1. This version was released on June 10, 2020 and is a full upgrade from version 19.4 of both the server and the desktop applications and includes the following: Two major enhancements: ...
Verifying the User that Approved an Override Request
You need to find out who approved an override request. Open Superview and select your role. Select the bank or branch level you are modifying and click OK. Click Reporting > Reports. Select the Admin Tab. Note: You must have an EZTeller Role with an ...
Viewing the Version Number of Your Servicing Director Applications
To view the version number (or release version) of your Servicing Director applications, use the procedure below to view the Help About screen. Other useful information is also displayed on the Help About screen. Note: The version number displayed is ...