You Cannot Locate the Servicing Director Product DVD to Install or Upgrade the Product

You Cannot Locate the Servicing Director Product DVD to Install or Upgrade the Product

The Servicing Director product version is installed or upgraded several times each year.

Prior to version 15.3, the typical full version install or upgrade was performed using a product DVD. If you cannot find a DVD for a version prior to 15.3, you can download the full version installation files from Support Center beginning with the 13.2 release. Beginning with version 15.3, DVDs will no longer be delivered.

 


Workaround:

Customers with access to the Customer Center Support Center can download the full version installation files from the Solution pages for Servicing Director, using the Software Downloads page as follows:

  1. Go to Support Center, click Solution.
  2. Under Loan Servicing, click Servicing Director.
  3. Click Software Downloads, and then click the version to download.
  4. Follow the instructions on the Software Downloads page.

 

ArticleNumber:

000065250