You Must Enter the First Draft Date

You Must Enter the First Draft Date

Fusion Servicing Director Customer Self-Service Recurring Online Payment Error:

You must enter the first draft date on or between <month>/1/<year> and <month>/17/<year>.

Root Cause:

This error is caused by an issue in Customer Self-Service.

Workaround:

Have an employee customer service representative setup the recurring monthly ACH payment using the Customer Service desktop application ACH screen.

ArticleNumber:

000044269