You can delete unposted cash charge offs from batches on the Payment Processing screen. You can delete a charge off only if it has not been posted. If you want to delete a charge off that has posted, you must reverse it.
Deleting a charge off from a batch does not change the charge-off status for a loan. If you want to remove the charge-off status for a loan, you must clear the Charge Off check box on the Foreclosure/Charge Off screen.
To delete an unposted Cash charge off from batches you must perform the following steps: - Click the Payment Processing Application
- Click the (unposted) batch that includes the charge off you want to delete
- Click OK
- Select the loan that you want to delete from the list
- Click Delete
- When the confirmation message appears, click Yes to delete the loan
ArticleNumber:
000050273