Resetting the Next Coupon, Bill Dates for a Periodic Billing Statement

Resetting the Next Coupon, Bill Dates for a Periodic Billing Statement

This describes the process to regenerate a periodic billing statement that was either missed or did not print.


  1. Go to Event Manager.
  2. Select System Administration; then, click the Updates button.
  3. Highlight to select Update Next Periodic Bill Date.
    Use the criteria below as an example:
    • @p_pmtmethod = Billing
    • @p_ setNextPeriodicBillDate, xx/xx/xx
    • @p_setHistoryNextCouponDate (this date should be the coupon date), xx/xx/xx
    • @p_setLastPeriodicStmtDate, xx/xx/xx
    • @p_setHistoryLastBillDate (this equals the last bill date above), xx/xx/xx
  4. Select execute.
  5. To verify the date was changed, go to Customer Service, and select Date.

For more information, go to Servicing Director Help topics.

ArticleNumber:

000050309