You may find that when running the Servicing Director IRS 1099 A/C Export, that the export file does not include all the expected A and C records for that Reporting Year.

If you are certain that you have set up your 1099 A and C records correctly at the loan level (Customer Service > Other > 1099 A/C Reporting), then your export may be blank or missing loans because you have already run the IRS 1099 A/C Export at least once before.

You cannot rerun the IRS 1099 A/C Export Event for the same 1099 A or C records

Workaround:

When the IRS 1099 A/C Export is run, the Date_Exported field in the EndOfYear_1099_A_C table, is updated with the date that the IRS 1099 A/C export file was created. This field prevents the same record from being selected for subsequent export files.

You can verify that records have already been exported once before in the Customer Service > Other > 1099 A/C Reporting screen.

You will need your IT Department or Database Administrator to assist you as the workaround may involve updating your data through a SQL Update statement in SQL Management Studio.

You should test the workaround in a Test/QA environment first, and only after securing restorable backups of your Service database.

The workaround will be to set the Date_Exported to  for the specific identified records in the EndOfYear_1099_A_C table.

ArticleNumber:

000066613