Read only mode is still active due to the failed event(s). Do you want to turn OFF Read-Only mode?

Read only mode is still active due to the failed event(s). Do you want to turn OFF Read-Only mode?

Read only mode is still active due to the failed event(s). Do you want to turn OFF Read-Only mode?


Root Cause:

This automated or unattended Servicing Director event manager run all scheduled events error may be caused because of two reasons:

  • You have enabled the Servicing Director Read-Only feature, which is incompatible with an automated and unattended Event Manager.
  • You have not enabled the Read-Only feature, which means Read-Only mode cannot be active, and this message is not accurate because of an issue in Event Manager for Servicing Director.

Workaround:

First, confirm all your scheduled events completed and address any event issues by reviewing the Event Log by Date report created specifying the date of the events you want to confirm.  Use a second computer with the Event Manager application if necessary to create the Event Log by Date report.

Once you have confirmed all your scheduled events completed and have addressed any event issues, you can use Windows Task Manager to terminate the Event Manager process named EventMgr.exe.

It can be resolved by either of the following based on the cause:

  1. You have enabled the Servicing Director Read-Only feature, which is incompatible with an automated and unattended Event Manager. Disable the Servicing Director Read-Only feature if you are using an automated and unattended Event Manager. For more information about the Read-Only feature, search the Knowledge Center using the key words Servicing Director Read-Only.
  2. You have not enabled the Read-Only feature, which means Read-Only mode cannot be active, and this message is not accurate because of an issue in Event Manager.  This issue causes the automated Event Manager to continue to run after the events are completed. To workaround this issue, have your scheduling software set to automatically end or terminate the Event Manager application after an appropriate amount of time after all the events would be completed in the most extreme length of time possible for your system.  For example, if you are using Microsoft Task Scheduler to run Event Manager, then on the Microsoft Task properties Settings tab, enable the option "Stop the Task if the task run longer than" and set it to 12 hours.

ArticleNumber:

000044221