If you have the Event Manager application automated to run all scheduled events unattended using scheduling software, such as Microsoft Task Scheduler, all the events may be run and be completed (with or without event errors), but the Event Manager (the process named EventMgr.exe) may continue to run and not exit or end by itself as expected.

Having a previous Event Manager left running when the next scheduled run of Event Manager starts should lead to the failure of starting the next Event Manager on the same computer.

Workaround:

First, confirm all your scheduled events completed and address any event issues by reviewing the Event Log by Date report created specifying the date of the events you want to confirm.  Use a second computer with the Event Manager application if necessary to create the Event Log by Date report.

Once you have confirmed all your scheduled events completed and have addressed any event issues, you can use Windows Task Manager to terminate the Event Manager process named EventMgr.exe.

To resolve the issue going forward, this issue can be caused by either of the following

• You have enabled the Fusion Servicing Director Read-Only feature, which is incompatible with an automated and unattended Event Manager. Disable the Servicing Director Read-Only feature if you are using an automated and unattended Event Manager. For more information about the Read-Only feature, search the Knowledge Center using the key words Fusion Servicing Director Read-Only.
• There is an issue in Event Manager which causes the automated Event Manager to continue to run after the events are completed. To workaround this issue, have your scheduling software set to automatically end or terminate the Event Manager application after an appropriate amount of time after all the events would be completed in the most extreme length of time possible for your system.  For example, if you are using Microsoft Task Scheduler to run Event Manager, then on the Microsoft Task properties Settings tab, enable the option "Stop the Task if the task run longer than" and set it to 12 hours.

ArticleNumber:

000070466