Instructions for how to Balance a Shared ACD Cash Dispenser

1.   Print Cash Out Lists

• EZTeller > Admin > Balance Cash Drawer > Cash List
• Select to print both lists

This list shows all cash given out by the teller. Reversals do not show on this cash list

• EZTeller > Admin > Cash Dispenser > Print Dispense List

This list shows all cash dispensed from the ACD Machine. Reversals still show as being dispensed

2.   Compare the Cash Lists

Compare the two cash lists. Both lists should match. If they do not match, chances are you reversed a transaction. The EZTeller list shows only the cash you have given to customers. If you reversed a transaction, you did not give the customer that money. The Dispenser list shows any cash dispensed from the machine; even if you reversed the transaction the money was still dispensed.

3.   Balance the General Ledger

• EZTeller > Admin > Cash Dispenser > Balance Report
• Click Print

This shows any cash that was dispensed from the machine and any transaction that was reversed

• Compare this Master List to both the EZTeller and the dispenser cash out lists. The Dispenser Amount should equal the total from the dispenser list, and the Total should equal the total amount from the EZTeller list.
• Click OK. Validate the corresponding ticket when prompted.

You will be prompted for a Debit for the money the customers received, a Credit to the ACD machine for the money dispensed, and a Debit for the money placed into your cash drawer (if you reversed a transaction).

4.  Roll over the Machine Totals

• EZTeller > Admin > Cash Dispenser > Balance Dispenser
• Click Roll Over
• Question appears: Do you want to clear the Port Totals and Roll over the Net?
• Click Yes

ArticleNumber:

000046429