The Payment Batch Effective Date is Incorrect

The Payment Batch Effective Date is Incorrect

Running the Daily Advance Lockbox Payments Import file into Servicing Director and it is holding an effective date in the past and it is the same every day.

Environment:

Payment Processing

Workaround:

  1. Go to System Administration select Event manager.
  2. Select View, and then recurring instances or one time instances.
  3. From Scheduled Event, locate the Advance Lockbox Payments Import.
  4. Highlight the event and select Criteria.
  5. Under Control Values, if there is an effective date entered, remove that date then select OK.

ArticleNumber:

000062114