Reversing Entire Payment Batch In Servicing Director

Reversing Entire Payment Batch In Servicing Director

This article describes how a user can reverse an entire Payment Processing batch

Workaround:

Only payment batches that were posted in the last 5 days can get reversed.

Use the following steps to reverse the Batch that was posted in the last 5 days:

  1. Open the Event Manager application.
  2. View the Event Manager Available Events section of the Event Manager screen.
  3. Expand the Payment Processing category.
  4. Expand the Updates group.
  5. Click the Payment Batch Reversal Event, and drag it to the right to add it to the Scheduled Events section of the Event Manager screen.
  6. Click New on the Criteria screen and then enter the Batch ID that you would like to reverse in the Value field.
  7. Click OK and then click the Execute button when you are ready to reverse the entire payment Batch.
  8. Check and verify the Batch ID in the Payment Processing Screen and Loan History of Loans in the Batch.

ArticleNumber:

000070250