When a lockbox file is imported into Servicing Director using the Lockbox Import Event, if the lockbox file contains a record with a transaction code of 260 - Unapplied Payment, and an amount equal to the payoff amount for that loan. You may find that the payment batch created from this import will be for a batch total amount of one penny (.01 cent) more than expected.
This behavior appears to occur only with transaction codes 260, and when the payment amount is meant to be a payoff amount.
Workaround:
If the incorrect payment amount has not been posted, you should edit the payment and correct the amount.
If the incorrect payment amount has already been posted, then you should edit the payoff transaction to match the actual received payment amount.
ArticleNumber:
000066608