Customer Self Serve Electronic Billing Statement Notification

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• Enabling Servicing Director Electronic Billing Statements Using Customer Self-Service Web Pages

  This article describes the requirements for enabling Servicing Director electronic billing statements. By default, all Servicing Director borrowers who receive billing statements are set up to receive paper billing statements. If you add the optional ...

• Testing Servicing Director Customer Self-Service Electronic Statement Email

  If you will be using the Customer Self-Service Electronic Statement feature, the Customer Self-Service Business Application server must be able to email from your network and email server setup. When you have a new installation or new upgrade of ...

• Resetting the Next Coupon, Bill Dates for a Periodic Billing Statement

  This describes the process to regenerate a periodic billing statement that was either missed or did not print. Go to Event Manager. Select System Administration; then, click the Updates button. Highlight to select Update Next Periodic Bill Date. Use ...

• Stopping a Servicing Director Loan from Creating a Monthly Billing Statement

  There may be a reason, possibly by borrower request, when you may wish to stop a loan from creating a Monthly Billing Statement for printing and mailing purposes. This would be for a loan that is already set up for statements, and is currently ...

• Periodic Billing Statement Payment Due Date

  The Periodic Billing Statements Payment Due Date is not affected by the current payment status of a loan, as it is with the Monthly Billing Statements. When you run the Monthly Billing Statements Update event, it will produce a Statement for a loan's ...