Customizing Servicing Director Customer Self-Service Web Page Default Text

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• Viewing and Changing the Servicing Director Customer Self-Service Web Page Security

  When a borrower or an employee logs in to the Customer Self-Service web page successfully, the left navigation area has web page links (buttons or clickable text) used to open the other various Customer Self-Service web pages. The navigation area ...

• Testing Servicing Director Customer Self-Service

  When you have a new installation or new upgrade of the Customer Self-Service web pages, you should initially test the installation using the Customer Self-Service Test Utility. The Test Utility is installed on each Customer Self-Service server (if ...

• Enabling Servicing Director Electronic Billing Statements Using Customer Self-Service Web Pages

  This article describes the requirements for enabling Servicing Director electronic billing statements. By default, all Servicing Director borrowers who receive billing statements are set up to receive paper billing statements. If you add the optional ...

• Disabling the PayOff Request Page for Servicing Director Customer Self-Service

  Borrower access to the Customer Self Service web pages is set by the Borrower Web Access window. To disable the Payoff Request page, edit the Borrower Web Access screen to set Payoff Request access to Deny for Borrowers. For detailed steps, see the ...

• Troubleshooting Servicing Director Customer Self-Service Web Servers Using the Windows Event Viewer

  To troubleshoot a Servicing Director Customer Self-Service web server issue, include checking the Windows Event Viewer for ASP.NET Error or Warning events logged at about the same time as each occurrence of the issue. Have your local IT or system ...