Deleting a One Time Instance In Servicing Director Event Manager

Deleting a One Time Instance In Servicing Director Event Manager

Follow this procedure to permanently delete a One Time Instance in Servicing Director Event Manager.
You are be able to accomplish this by using the 'Delete Recurring Instance' option in Event manager.
  1. In Event manager, from the Menu go to View > One Time Instances.
  2. Select or highlight the one time instance you want to delete.
  3. On Menu, go to Instances > Delete Recurring Instance.
  4. You will see a warning message about the removal of the instance. Select Yes to continue.
  5. The One Time Instance is now permanently deleted.
Note: This action will not affect any recurring instances you may have for the same event.

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000050568