CTR Electronic File

One or more of the selected CTRs does not include the required DCN
(Document Control Number).

You must use the Read the Acknowledgement file function before you
can submit an Amended CTR.

Root Cause:

Amended CTRs must contain a DCN before FinCEN recognizes it as a corrected record rather than a new CTR record. EZTeller will not allow you to include an amended CTR record with status of E (Electronically filed) in a batch. The status must be EK (Electronically filed and Acknowledgement Received) and the record must have a DCN.

Environment:

Workaround:

CTR batches are created in Superview and upload to FinCEN. After FinCEN reviews the records, they create an acknowledgement file that banks must read through the EZTeller software.

Follow these steps to view the acknowledgement file in Superview:

1. You will receive an email from FinCEN with a link to the acknowledgement file.
2. Follow the link and save the file with an .asc file extension into your file server.
3. Sign into Superview and select the bank as your workgroup.
4. Go to CTR > CTR Main Menu and click on number 7 Electronic Filing.
5. Select Read the Acknowledgement file and click OK.
6. Browse to the saved acknowledgement file and click Open.
7. You will be prompted to select a printer.
8. The program will print a header and a list of records that need corrections.
9. When you review the CTR records there will be a K (for Acknowledged) and a DCN number.
10. Correct the CTR records as needed and mark as Amended.
11. Include the amended records in a batch and submit to FinCEN.

ArticleNumber:

000040076