EZTeller Workstation is Unable to Print EZTeller Laser Checks

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• Error states "Cannot print blank check" when Attempting to Print from EZTeller to Blauser Laser Checks

  Cannot print blank check Root Cause: The error is location specific. Someone in that branch location entered a Cashier's Check without a payee. This entry could have been done either through EZTeller or directly through the Blauser laser check ...

• Error states: Warning! You have exceeded the ending serial number range for cashier's checks. EZTeller will not print any more cashier's checks.

  Warning! You have exceeded the ending serial number range for cashier's checks. EZTeller will not print any more cashier's checks. Root Cause: You attempt to perform a Sell Check transaction and receive the following error message: "Warning! You have ...

• Unable to Print the Teller Recap

  The Teller Recap box is grayed out when trying to select to print. Workaround: Verify the following: Check to see if the the validation printer is turned on. If Superview was opened first on this workstation, it may have attached the printer ...

• Cashier's Checks Courtesy Amount is not Printing Correctly in EZTeller

  Cashier's checks print correctly except that the courtesy amount on the far right is printing uphill. Note: This may be reported on workstations with new printers or check stock. Validation printers have a maximum number of layers that can be ...

• Cashier's Checks are Not Printing Correctly at One Workstation.

  The cashiers checks are not printing correctly at one workstation. This workstation is using an incorrect ezt-prt.dat file. Workaround: Open Window Explore and locate the file server directory of EZTeller. Copy the EZT-prt.dat from the file server to ...