Servicing Director Assessed a Late Charge on the Same Day a Payment was Made

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  When the Payment check box is cleared on the Online Payment Request page (to make a payment not including a regular payment, such as escrow only, additional principal, or late charge payment), the regular payment amount is still included in the ...

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• Servicing Director Customer Self-Service Recurring Online Payment Error: "You must select an available draft day between 1 and 17"

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