Servicing Director Customer Self Service Online Payments and Additional to Principal Payments

Servicing Director Customer Self Service Online Payments and Additional to Principal Payments

The Customer Self-Service Online Payments have an option allowing the borrower to submit additional to principal payment amounts, along with the regular payment.

The selected loan for the online payments must be current. If the loan is not current, the extra principal payment amount field will not appear on the Online Payment Request web page.

Customer Self Serve does not have the option to make a principal only payment.



 

Environment:

Servicing Director

ArticleNumber:

000054418

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