Servicing Director ILS Web Investor has a new name: Investor Self-Service

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• Servicing Director ILS Web has a new name: Customer Self-Service

  The Servicing Director ILS Web feature, which enables your borrowers to view loan history, escrow, ARM, billing, and payoff information, and make payments from your website, has the new product name Customer Self-Service. ArticleNumber: 000052208

• For Servicing Director ILS Web customers, upgrading to Servicing Director 7.9 requires that you also upgrade your ILS Web.

  For Servicing Director ILS Web customers, upgrading to Servicing Director 7.9 requires that you also upgrade your ILS Web. The previous version of ILS Web was version 2.2. The new version of ILS Web has a new name, and it is known as Customer ...

• Testing Servicing Director Customer Self-Service

  When you have a new installation or new upgrade of the Customer Self-Service web pages, you should initially test the installation using the Customer Self-Service Test Utility. The Test Utility is installed on each Customer Self-Service server (if ...

• Enabling Servicing Director Electronic Billing Statements Using Customer Self-Service Web Pages

  This article describes the requirements for enabling Servicing Director electronic billing statements. By default, all Servicing Director borrowers who receive billing statements are set up to receive paper billing statements. If you add the optional ...

• Testing Servicing Director Customer Self-Service Electronic Statement Email

  If you will be using the Customer Self-Service Electronic Statement feature, the Customer Self-Service Business Application server must be able to email from your network and email server setup. When you have a new installation or new upgrade of ...