You want to set up a fee modification reason, which will appear in EZTeller when a user attempts to modify a fee.
- Open Superview and select your role.
Note: Superview access is defined under Security Details. If you don't have access to this module, contact your administrator.
- You must select a working group when your structural hierarchy is displayed. Select the bank or branch level you are modifying and then click OK.
- Click on Profile Options > EZTeller.
- Click on the Fee Modification Reasons tab.
- Click the Add button.
- In the Add Fee Modification screen, type a two-character code that represents the Fee Modification Reason.
- In the Add Fee Modification screen, type the reason for the fee to be modified.
- Click OK.
- Click Apply.
- Click Yes to the message: "Profile changes have occurred on the Fee Modification Reasons page for Branch XXX. Do you want to save these changes?"
- Click OK.
Note: The tellers must exit EZTeller and restart before this change will be recognized.
ArticleNumber:
000047767