Tellers are Being Prompted for CCR and CTR Data on Exempt Accounts.

Tellers are Being Prompted for CCR and CTR Data on Exempt Accounts.

Tellers are now being prompted to enter CCR and CTR information on exempt accounts because the review date has expired.


Environment:

EZTeller - You have not done any updates to EZTeller recently.

Workaround:

Exempt accounts are set up as  Phase I or Phase II. There are settings in Superview for Effective and Review dates. If the review date (usually March 15) has passed, tellers will be prompted for CCR or CTR data.

 

  1. Open Superview and select the Bank as your working group.
  2. Go to CTR > CTR Main Menu > Customer Information.
  3. Select Exemptions, enter either the customer's EIN or account number and click on Search. 
  4. Highlight the customer on the list and View Details.
  • If the Basis for Exemption is Phase I, verify the Effective Date of the Exemption and the Date of Approval.
  • If the Basis for Exemption is Phase II,  verify the Effective Date of the Exemption and the Date of Approval and edit the Annual Review Schedule.
  1. Click Ok and Close out of the Exemptions list. 
  2. Tellers do not need to exit EZTeller, the change should take effect immediately.

 

ArticleNumber:

000064835