Unable to Update Future Payment Due Dates
After a loan is added to the system with an incorrect closing date and first payment due date, you tried to delete the payment record and run the SQL query to populate a record into PaymentChange table. The query helps with a new payment change record; however, the future payment due dates still shows the incorrect date.
Workaround:
- Delete the SQL query if there is a record inserted in the PaymentChange table using one.
- Log into the Servicing Director application.
- Go to Customer Service > Payment to access the loan with the issue.
- Change the due days to the correct date.
- Open the Pmt Chg screen.
- Click on Rebuild Payment schedule button. This will automatically create the new records with the correct due dates.
ArticleNumber:
000063078