Billing Statement Export File Includes Loans With Exception Mail Stops

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• Periodic Billing Statement Event Does Not Include Loans that are set up with Exception Mail Stops or Coupon Stops

  You may find that when you run the Periodic Billing Statement Event to produce and print the Periodic Billing Statements, that loans with either Exception Mail Stops or Coupon Stops are not included. You want to produce and print Periodic Billing ...

• Servicing Director Periodic Billing Statement or HFS Monthly Billing Statement Export File Does Not Contain Co-Borrower Name and Information

  You may find that the Periodic Billing Statement or the HFS Monthly Billing Statement Export File, generated from Servicing Director, does not contain the name and information of a co-borrower on a loan. Workaround: In order for the co-borrower name ...

• Billing statement export does not have identifier field to identify loans that are receiving online billing statements

  If you have a third party online solution that provides borrowers with online billing statements, you may want the Fusion Servicing Director Billing Statement Export to identify to your print vendor which loans in the Billing Statement Export are ...

• Servicing Director Error Notice and Information Request Address (Second Address) Not Included on the HFS Billing Statement Export File

  You may find that when you run the HFS Billing Statement Export, the export file does not include the Error Notice and Information Request Address (Second Address) - even though you do have the correct information set up in the Payment Address ...

• HFS Billing Statement Export Event Does Not Include the Delinquency Notice Information in the F1 Record

  You may find that the delivered Servicing Director Periodic Billing Statement will display a Delinquency Notice message box for an appropriate loan, but this message does not appear on the Servicing Director HFS Billing Statement Export Event file ...