The Cash Count Options settings in EZTeller Enterprise release 6.1 and newer affect how the cash count function behaves in EZTeller.

Workaround:

Log into Superview and select the bank as your working group.

Go to Profile Options > EZTeller > Transaction Settings > Cash Count Options and change settings as desired.

Always Zero Cash Count Amounts:

• When this setting is unchecked, tellers will see the denomination amounts from their last saved cash count.
  • When they enter denomination amounts on the Cash Count Data Screen they will only need to edit fields that have changed.
  • Tellers can click on the Zero All Amounts button at bottom of screen if they want to zero denomination amounts.
• When this setting is checked, the denomination amounts will default to 0.00 on the Cash Count Data screen.
  • Tellers will need to enter all denomination amounts.

Always Save Cash Count to Teller Journal is Unchecked:

• When this setting is unchecked, the tellers must remember to select Save Cash Count To Teller Journal for their counted denominations to be saved into their journals.
• The teller enters amounts on the Cash Count Data screen.
• If teller clicks on the Close button, they are returned to the main EZTeller screen and their cash count is not saved.
• If teller clicks on the OK button, they are taken to the Cash Count Approved or Cash Count Out of Balance Screen.
• The teller can select Print Teller Recap, End of Day or Save Cash Count to Teller Journal.
• Clicking on the Close button returns the teller to the main EZTeller screen.
• The cash count will only save when the teller selects Save Cash Count To Teller Journal. 

Always Save Cash Count to Teller Journal is Checked:

• When this setting is checked, the option Save Cash Count to Teller Journal is selected by default.
• The teller enters amounts on the Cash Count Data screen.
• If the teller clicks on the Close button, they are returned to the main EZTeller screen. The teller's cash count is not saved. 
• If the teller clicks on the OK button, they are taken to the Cash Count Approved or Cash Count Out of Balance Screen.
  • They can select to Print Teller Recap or End of Day.
  • The Save Cash Count to Teller Journal option is selected by default and cannot be unchecked.
  • Clicking on the Close button returns the teller to the main EZTeller screen.
  • Teller's cash count is saved.
     

# of Cash Counts Allowed per Day and Authority Level to Override:

• These settings are only active when the Always Save Cash Count to Teller Journal setting is checked.
• The default setting allows 3 cash counts per day and requires an override from a level 4 supervisor or higher if the teller wants to do additional cash counts.
• Banks can edit this setting as desire.

ArticleNumber:

000066919