You have Field Maintenance Logging enabled on selected tables and fields; however, as new information is entered (such as when new information is entered for a new loan) there is no logging for the new entries.
Workaround:
Field Maintenance Logging only logs changes to the selected fields, when the field has existing data that is changed by a Servicing Director user.
If you enter information in the field for the first time, the new information is not logged, by design. New field information means a database record for the field did not exist before you entered the new field information. New information is often created during new loan setup, or when you click a New button on a Servicing Director screen.
It is possible for some database records for some fields to not exist for a Servicing Director loan since some records are optional. These optional records are only created when new field information is entered for those records.
If the newly entered information is later changed, then the changes to the selected fields are logged.
ArticleNumber:
000065168