Reference
Using General Ledger Plans
This is an explanation of how General Ledger (GL) Plans can be used in Fusion Servicing Director. GL Plans can be used to further differentiate specific loans to be posted to a GL account, along with Loan Type, Investor and Money Type. For example: ...
Payment Change Records When the Final Proof of Claim is Selected
Here is what the Final (P_BankruptcyPOC_Final) does in regards to PaymentChange records. These steps only occur when the first Final is run. If you amend the POC, these steps do not get rerun. All payment change table records for the loan are ...
Explanation of the Date Of 1st Delinquency (DOFD) in Servicing Director Credit Bureau Reporting
The Date of 1st Delinquency, often abbreviated to DOFD, is found in the Customer Service application > Payment > Credit screen, and is used for Credit Bureau Reporting. In the Servicing Director Credit Bureau Export file, the DOFD value can be ...
Description Of Times Late Last 12 Months
Servicing Director displays Times Late Last 12 Months in the Collections application, Contact screen, Statistics tab. Times Late Last 12 Months is a calculated field and is not a value stored in any table. The calculation checks the loan history for ...
Description of Times Delinquent Last 12 Months
Servicing Director displays Times Delinquent Last 12 Months in the Collections application, Contact screen, Statistics tab. Times Delinquent Last 12 Months is a calculated field, and the value is not stored in any table. The calculation checks for ...
Loans Not Displaying on the Fannie Mae Lar Export
The Investor must have Fannie Mae reporting set to either Daily or 2X Monthly. If daily is selected, have there been any payments or payoffs made? If 2X monthly, have there been any payoffs? Or is it the 22nd calendar day? If the answer to any of the ...
How will the Fannie Mae LAR Export handle 2 payments made in the same month
Fannie Mae Investor reporting type SS (scheduled/scheduled) will only report 1 payment because these are scheduled amounts, The LPI (last paid installment) will reflect both payments. Fannie Mae investor reporting type AA (Actual/Actual) will report ...
Servicing Director Stops Report
This report summarizes active loans with any of the following stops: payment, insurance, tax, reminder notice, coupon, analysis, payoff, or exception mail. To locate this report: Select the Event Manager Application: Expand Customer Service Expand ...
The Difference Between a Servicing Director Customer Self-Service Profile Lock and a Login Lock
The Customer Self-Service borrower web page application has both a borrower account Profile lock and a Login lock as security features. The Profile lock suspends a borrower without an account from being able to submit information to create their ...
Changing a Server IP Address
In most cases you can change your Fusion Servicing Director server IP address using Microsoft procedures for that purpose, and there should be no issues for the Servicing Director product. The Servicing Director installation instructions will have ...
Servicing Director Customer Self Service Online Payments and Additional to Principal Payments
The Customer Self-Service Online Payments have an option allowing the borrower to submit additional to principal payment amounts, along with the regular payment. The selected loan for the online payments must be current. If the loan is not current, ...
Fusion Servicing Director Technical Kickoff Call Outline
Fusion Servicing Director Technical Kickoff Call Outline Summary: Introductions, Project Overview, Product Overview, Team Responsibilities and Meeting Wrap Up. Project Overview Technical Call Installation - Base product Installation - CSS and/or ...
The Servicing Director Event of Inspections Request Export contains Built In Selection Criteria
The Servicing Director event, Inspections Request Export, exports bulk inspection information in a universal MBA 2.0 format that can be provided to an inspections company or vendor. The event allows the user to define some selection criteria when ...
Servicing Director SWBC Insurance Outsource Export's Record Selection Criteria
The Servicing Director SWBC Insurance Outsource Export event can be run to create an export file for SWBC (Southwest Business Corporation) that includes all insurance information for active loans that meet the criteria set up on the Outsource ...
Servicing Director Does Not Include the K1 Segment as part of the Credit Bureau Export
As of Release 16.1, the Servicing Director Credit Bureau Export does not include the K1 segment. The K1 segment is generally used by collection agencies, debt buyers and student loan guaranty agencies and has never been included in the Credit Bureau ...
Which Department Is The Default Used In The New Comment Screen
New Comments can be added in 3 (three) locations in Servicing Director. These are in the Customer Service, Comments screen; ARM, Options, Comments screen; or in the Collections, Contact , Comments screen. By default, when you add a comment in ...
Reconciling Pool Cash
You can use the Expected P&I view and the Cash Flow Reconciliation view to help reconcile the pool cash balance in a P&I account. You can also use the following reports, which correspond to the views, but provide more detail: The Test of Expected P&I ...
Event Log by Date Report
This report shows a record for every event that has run, whether the event was run individually (by clicking Run) or as a part of the end-of-day events (by clicking Run all). The criteria included with the run of every event is also shown, and the ...
Lien Position and Lien Holder Information in Servicing Director
Servicing Director has two locations where Lien information is found and is stored: The first is in Customer Service Loan Info screen: This is a drop-down selection field called Lien Position. This data is stored in the Loan table, in a field called ...
Deleting a Pool
You may be able to permanently delete the ‘empty’ pool through the following steps: Investor Accounting Application Edit Investor Pools/Groups. However, you may encounter an error that you cannot delete a pool that has loans in it, even if the pool ...
Bank Transactions Report
This report summarizes all deposits, disbursements and transfers by bank account for the current date. Before running this report, confirm that the investor bank accounts and your company's accounts are set up properly. This will ensure the report ...
Bank Transactions Balancing Report
The Bank Transactions Balancing report lists a summary of the various reports used to balance the daily transaction report. Use this report to help balance the Bank Transaction Report to the Bank activity for the prior trans post date. Event Manager ...
Overview of Construction Loans
To process construction loans in Servicing Director, you must first set up the system for construction loans as follows: Set up a company to allow construction loans. Set up cost codes and cost code templates. Set up inspections and assign the ...
Escrow Type Screen Fields and Information
Use the Escrow Type screen to view, add, change, or delete escrow types (types of taxes and insurance). Escrow types are stored in the Escrow Type table and appear in the Type field in Tracking. To access the Escrow type screen, select the System ...
Servicing Director Field Maintenance Logging Reports
Servicing Director delivers two different field logging reports. The Field Logging Rpt Found in the Event Manager Available Events > System Administration > Reports category. This report is delivered with two predefined types of criteria; however, ...
What Does the HELOC No Balance Due Date Roll Update Do?
The Update advances the Due date on active HELOC loans in the draw period where the principal balance and the accrued interest amounts are zero and the transaction post date is greater then or equal to the loan due date. The purpose if this update is ...
Where are Action/Exception Codes Assigned in Fusion Servicing Director For Investor Reporting
When you report special actions on loans to Fannie Mae and Freddie Mac, you must use Action/Exception codes. Servicing Director assigns some of these codes automatically when the primary status is changed (Code 60, 61, 70, 71, and 72). The system ...
Servicing Director Field Logging Report Shows More Logging Data Than the Comments Screen All Changes Report
The Servicing Director Field Maintenance logging keeps a log of changes to specific fields in Servicing Director. This log reports changes from one value to another value for the selected fields. This log does not include additions, deletions, or ...
Servicing Director Applications are an Option for the Server
The Servicing Director applications can optionally be installed on the Servicing Director database server, but they are not required to be on the server. There is a Servicing Director database product, separate from the applications product, but of ...
Finastra Billing Statement Export - CFPB/DFA Compliant Servicing Director Release 13.2 Layout File and Sample File is now available upon request
In Servicing Director release 13.2, the Finastra Billing Statement Export has been updated to meet CFPB/DFA Compliance requirements. If you would like to share the layout file and sample file for this export with your statement vendor, you may ...
Servicing Director Release Naming and Version Numbering Conventions
Finastra implemented a new standardized naming/numbering convention for all products, including Servicing Director. The first two digits of a version are the last two digits of the year of the release. The second digit is the number of scheduled ...
Overview of Transamerica Tax Service Imports and Exports
The Transamerica Tax Bill Import allows you to import billing files from Transamerica Tax Service. You can use the Transamerica Tax Bill Import event to import the billing tax records and then match the records against existing tax records in ...
New Loan Letter
The new loan letter is a welcome letter that can be sent to new borrowers when you begin servicing their loan. It includes basic information about how you plan to service their loan. The guidelines for using the filter Service Release without ...
GL Export Summary by Account Report
This report includes the summarized GL account transactions based on the current day's activity. Delivered location: System administration, end of day reports File name: GLExport.rpt Delivered criteria: account description, GL account code, investor ...
GL Export Summary History Report
This report lists a history of general ledger activity in the same format as the daily GL Export Summary by account report. Delivered location: system administration report group File name: GLExportSumHist.rpt Delivered criteria: account description, ...
GL Detail Transactions Report
This report includes daily activity details for each general ledger account that has been set up in the GL Account Table in the System Administration Application. Delivered location: system administration, end of day reports File name: Dlygltrn.rpt ...
Standard Entry Class Codes for ACH Export
Common standard entry class codes are: PPD (Prearranged Payments and Deposit entries) for consumer items. CCD (Cash Concentration and Disbursement entries). CTX (Corporate Trade Exchange entries) for corporate transactions. TEL (Telephone initiated ...
Payments Posted Through the Master Servicing Module in the Actual Loan History
Payments posted through the Master Servicing Module can be seen in the actual loan history; however, reversal of payment(s) will remove all trace of the payment ever being posted from the history. ArticleNumber: 000054944
Locating Fee Methods or Fee Percentage for the Master Servicer of Subservice Loans
Select Subservicng Select Fee Profile, then Edit You will then be able to see the Master Servicer Fee Method / Fee Percentage ArticleNumber: 000054943
Servicing Director Payment Transaction Codes that will Automatically Remove/Waive Late Fees when a Payment is Posted with an Effective Date
Transaction code 201 Regular payment Transaction code 204 Payment with Escrow/Shortage Transaction code 205 Payment with Interest Adjustment Automatically reverses a late charge (waive) When a effective date prior to the grace day is being used. ...
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